Shipping policy
Shipping Policy
Last Updated: September 2026
Order Processing
Orders are processed and dispatched within 1–2 business days after payment is successfully confirmed. Orders placed on weekends or U.S. public holidays will begin processing on the next business day.
Estimated Delivery
After dispatch, estimated delivery within the United States is 7–10 business days. The estimated total time from placing an order to delivery is approximately 8–12 business days.
Delivery times are estimates and are not guaranteed. Carrier delays, severe weather, holidays, incorrect addresses, and other circumstances outside our control may affect delivery.
Tracking
When your order ships, you will receive a confirmation email containing tracking information. Tracking may require up to 48 hours to show its first update.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. Contact us immediately if you notice an error. We cannot guarantee that an address can be changed after an order has entered processing.
Your TCG Boxes is not responsible for orders delivered to an address entered incorrectly by the customer.
Lost or Delayed Packages
If tracking has not updated for more than seven business days or your package appears lost, contact us at Contact@yourtcgboxes.com We will contact the carrier and assist with an investigation.
Marked as Delivered
If tracking shows that an order was delivered but you cannot locate it, check around the property and contact household members, neighbors, and the carrier. Please contact us if the package is still missing.
Damaged Packages
If your order arrives damaged, contact us within 48 hours of delivery and include your order number, photographs of the shipping package, shipping label, and damaged product.
Shipping Area
We currently ship to eligible addresses within the United States. Shipping availability and charges are displayed at checkout.